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	1.	Calidad a través de las personas by Lobos, Julio [autor] Edition: 1a ed Material type: Text; Format: regular print ; Audience: Specialized; Language: Spanish Publisher: [Santiago de Chile] : Chile : Dolmen, 1993 Availability: Items available for loan: Biblioteca Campus Norte (1)Call number: 658.562 LOB L007396. Place hold Add to cart (remove)
	2.	Gerencia del servicio : Alternativa para la competitividad by Uribe Macías, Mario Enrique [autor] Edition: Segunda edición Material type: Text; Format: regular print ; Audience: Specialized; Language: Spanish Publisher: [Bogotá] : Colombia : Ediciones de la U, 2013 Availability: Items available for loan: Biblioteca Campus Norte (1)Call number: 658.562 URI L014527. Place hold Add to cart (remove)

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