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	1.	Administración de operaciones con enfoque en el cliente : cómo alinear los procesos de negocio y las herramientas de calidad para alcanzar la efectividad operativa by Ahoy, Christopher K [autor] Edition: 1a ed Material type: Text; Format: regular print ; Audience: Specialized; Language: Spanish Original language: English Publisher: México D.F. : McGraw-Hill Interamericana Editores, S.A., 2010 Availability: Items available for loan: Biblioteca Campus Norte (1)Call number: 658.515 AHO L003749. Place hold Add to cart (remove)
	2.	CORG : Comportamiento Organizacional by Nelson, Debra [autor] Quick, James [autor] Edition: 3a. ed. Material type: Text; Format: regular print ; Audience: Specialized; Language: Spanish Publisher: [México, D.F.] : México : Cengage Learning, 2013 Availability: Items available for loan: Biblioteca Campus Norte (1)Call number: 658.314.5 NEL L011866. Place hold Add to cart (remove)
	3.	Comportamiento humano en el trabajo by Newstrom, John W [autor] Edition: 13ra. ed. Material type: Text; Format: regular print ; Audience: Specialized; Language: Spanish Publisher: [Lugar de publicación no identificado] : McGRAW-HILL/INTERAMERICANA EDITORES, S. A. DE C.V, 2011 Availability: Items available for loan: Biblioteca Campus Norte (1)Call number: 658.314.5 NEW L012800. Place hold Add to cart (remove)

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